Paragon Parts Distributors

Kevin Ford 7 months ago

Been here plenty of times I’m finally writing a bad review due to many unwarranted things happening. I paid over price for getting new bushings and springs done, in all though they put them in it was stated i didn’t need an alignment. Yeh right soon as they rushed me out if the shop the steering wheel was totally to the left. Another time in rushing 4 lug nuts in my trailer wheels were all loose as well. Next instance they took an s cam off my pusher axle and although not in there control couldn’t find the part, crazy thing no measurements were done so that i could find the part to order. These people are good at heart but charge way over price for things and do not do thorough work due to rushing to get paid and get you out. I’m finally here to say i will never come back here after years of service and this being a pattern. So sad to see but please be aware folks they over charge and rush you out i will be sure to tell all my trucking buddy’s about this experience They also still never looked at my issue after getting the new springs and bushings with a problem of them popping So bad stay away from this shop

Irish Mule 8 months ago

I have a 2018 KW T680 and I've been trying to find some good mechanics, well I think my search is over. I brought my truck in for an alignment, what should've been pretty simple turned out to be a major job. Who ever had this truck prior to me, seems like they didn't do their part on maintenance, well Victor and Julio tackled this job replacing the wore out kingpin and rear bushings also the front brakes and then the alignment plus replacing my oil pan due to their Jack malfunctioning. With that being said I'm so appreciative to these guys and I will be telling all that I know that's in need of some good people that will go above and beyond to get you rolling and of course I will be coming back here as well. Thanks again Victor and Julio for a job well done.

Rinat 10 months ago

I had an alignment done on the trailer, and the improvement was noticeable as soon as I started driving—great job on that. However, I also had 1 cabin shock absorber replaced using a part I provided, and I was charged $65 for roughly 5 minutes of labor. Removing and reinstalling two bolts should not cost more than the labor for replacing two tires. This pricing doesn’t seem reasonable.

Christian Cruz 4 years ago

Awesome place! My car tire had exploded and they had the tire I needed. They have helped me so much. I love seeing the entire family work together. Service is top notch and prices are great too. Recommend to everyone.

Olmer Gento 5 years ago

Avoid this place at least for small vehicles tires . I got flat "fixed" at this place and one week later tire was flat again. The tire man busted the tire when mounting it on the wheel and also damaged 5 out of 6 wheel nuts , 2 of them unable to be used again because he didn't use the proper tool . I was lucky I made it to the house without calling a road service or tow .I was able to remove the damaged wheel nuts with my tools and ended up buying a tire and a set of wheel nuts .